NEW, Hassle free exchanges!
We will do exchanges of unworn jewelry in 30 days after the original order is received.
We want you to be happy with our jewelry, and wear it everyday!
***How to do an exchange***
1. Call us, or emails us to let us know.
2. If in the USA receive a paid shipping stamp in your email.
3. If International you are responsible for your own shipping.
4. Make sure you get tracking if getting your own shipping.
5. Include instructions inside the package.
6. Allow 3-5 business days for us to process.
At this moment we do not do refunds, but will offer exceptions due to our fault, or specific circumstances. We are here to assist you.
1. Please call, text, or email before sending anything back.
(760) 592-3977 email us firstname.lastname@example.org
Custom orders::: Modified, or custom made jewelry sales are final.
At Lovepray jewelry we are committed to your complete satisfaction.
This is our repairs policy:
Please send your piece of jewelry to the following address in a padded envelope to the following address:
12213 Carmel Vista Rd
You pay shipping to us, however, we will return your repaired jewelry at our cost. This applies only to customers in the USA, international customers, will share shipping costs.
DON’T FORGET TO SEND US YOUR NAME, EMAIL AND SHIPPING ADDRESS.
And a check or money order with your corresponding repair fee if it applies to you, written to: Lovepray jewelry
REPAIRS ARE FREE DURING THE FIRST 30 DAYS OF PURCHASE.
AFTER THAT WE WILL REQUEST A LABOR FEE OF $15.00.
THERE IS A $25.00 FEE ON PIECES PURCHASED MORE THAN A YEAR AGO.
IT IS OUR PROMISE THAT
YOUR JEWELRY WILL LOOK LIKE NOTHING HAPPENED TO IT.